Contact us

If you need any help, information or advice not covered in our Terms and Conditions or FAQ, you are welcome to contact our customer support. If inquiring about a specific order, please indicate the order number in the e-mail subject, along with a short description of the matter (e. g. "Order xxxxxx - address change"). Also, feel free to like or follow our official Facebook page or Instagram account to stay updated.


Customer Support E-Mail:


Customer support working hours:

Monday to Friday 09:00- 17:00


The Royal Snus Online EU Shop opening Hours:



Please NOTE:

Please check your SPAM/ JUNK MAIL folder if there is some issue with receiving email about some ORDER, NEW PASSWORD REQUEST or NEW member registration details.



The Royal Snus Online Worldwide Shop
(Setas Group AB)
Box 612
531 16 Lidkoping

Copyright © 2017- 2021, The Royal Snus Online- All rights reserved.