Contact us

Contact Us

We’re here to help! If you need any assistance, information, or advice not covered in our Terms and Conditions or FAQ, please feel free to contact our customer support team.

For order-related inquiries:
Please include your order number in the email subject line along with a brief description of your request (e.g., “Order xxxxxx – address change”) to help us assist you efficiently.

Customer Support Email:
Hello@theroyalsnus.eu

Customer Support Hours

Monday to Friday | 09:00 – 17:00

The Royal Snus Online EU Shop Availability

Our online store is open 24/7 for your convenience.

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Important Notice

If you’re expecting an email about your order, password reset, or new member registration but haven’t received it, please check your SPAM or JUNK MAIL folder as emails sometimes end up there by mistake.

Customer Support Email:
Hello@theroyalsnus.eu